Terms & Conditions
1.0.1 Opened products are NOT eligible for return.
1.0.2 We accept returns within 7 calendar days after delivery of the product*. (*Ammunition and Lower Parts Kits are not eligible for return.)
1.0.3 Items must be in a “new, unaltered, and unused condition”. Products cannot be installed in any fashion.
1.0.4 All products returned will be subject to the following restocking fees (expedited shipping is not refundable):
- 15% for Non-Firearms
- 25% for Title I Firearms (non-NFA)
1.0.5 Title II (NFA) firearms are not eligible for return
1.0.6 Definition of new, unaltered and unused condition is:
- must be in the original, unopened factory packaging
- without showing signs of wear or damage in any way
- Do NOT affix the shipping label directly on the product packaging
1.0.7 Should the product come back with missing parts, damage, or in an unsellable condition due to customer tampering, it may result in a higher restocking fee.
1.0.8 Original sales receipt and/or packing list must accompany the return. Customer is responsible for all shipping costs if seller is not at fault. Refunds are contingent upon inspection of item(s) once we receive the shipment.
*Please see our Return Policy for complete details regarding returns.
2.0.1 Our system is not setup to process exchanges. Any requests to exchange items will be handled as Returns.
3.0.1 When Will My Order Ship?:
220.127.116.11 Orders typically ship within 1 business day, although we strive to ship orders received by 2:00 p.m. CST the same day whenever possible. Expedited Shipping orders are processed first plus they have less time in transit. If available, tracking numbers will be provided for the shipment. Expedited shipping fees are non-refundable.
18.104.22.168 Dealer transfers can be delayed awaiting receipt of a valid FFL. NFA items will be held until BATFE paperwork has been approved.
3.0.2 Combining Multiple Orders
22.214.171.124 If a customer has multiple orders going to the same address, Black Ankle Munitions will attempt to combine the orders to reduce shipping costs. This choice is completely at the discretion of Black Ankle Munitions.
3.0.3 Shipment Delayed In Transit
126.96.36.199 Once a shipment has been transferred to the delivery service, Black Ankle Munitions is no longer able to control the delivery speed of the shipment. Black Ankle Munitions is not responsible for delayed deliveries, regardless of the shipping speed paid for during checkout.
3.0.4 Shipment Lost In Transit
188.8.131.52 Once a shipment’s tracking information has failed to update for 15 calendar days, please contact Black Ankle Munitions about a replacement item*. If a replacement item is no longer available, a refund will be issued.
184.108.40.206 Insurance claims can not be filed until 20 calendar days after the date of shipment.
3.0.5 Shipment Lost After Delivery
220.127.116.11 In the event a shipment is shown as delivered but can not be located, the recipient is responsible for contacting the delivery service, initiating the missing-package process AND obtaining a copy of the GPS scan report. If the delivery service still can not locate the package, then a police report must be filed to document the theft. Once these actions have been completed, please provide Black Ankle Munitions with a copy of the reports and a replacement item will be provided*. If a replacement item is no longer available, a refund will be issued.
18.104.22.168 Insurance claims can not be filed until 20 calendar days after the date of shipment.
3.0.6 Shipment Returned By Courier
22.214.171.124 Once a shipment has been returned by the courier as unable to be delivered, for any reason, the order will be treated as a return and will be subject to the Return Policy.
*Please see our Shipping Policy for complete details regarding shipping.
4.0 Order Changes
4.0.1 If you need to make a change to your order, please let us know as soon as possible. We will try our best to accommodate any requested changes prior to order shipment.
126.96.36.199 Once the order has shipped, changes are no longer accepted.
5.0.1 If you need to cancel your order, please let us know as soon as possible. We will try our best to accommodate any requested cancellations prior to order shipment.
188.8.131.52 Once the order has shipped, cancellations are no longer accepted.
5.0.2 Title I (non-NFA) firearm order cancellation requests made prior to shipping, are subject to a 25% cancellation fee.
5.0.3 Title II (NFA) firearm order cancellation requests made PRIOR to the Form 3 or Form 4 submission, are subject to a 10% cancellation fee. Cancellation requests made AFTER the Form 3 or Form 4 submission notice has been provided will not be accepted.
184.108.40.206 Title II (NFA) cancellation requests due to a BATFE disapproved Form 4 application are subject to a 25% cancellation fee. The NFA Tax Stamp and any Black Ankle Munitions service fees (e.g. fingerprinting, trust creation, etc.) are not refundable.
5.0.4 The time it takes for the refund to appear in the purchaser’s credit card account depends on the bank. Most refunds appear within approximately 3 business days.
6.0.1 We accept backorders for certain items. If the item being requested for purchase is currently on backorder, the customer is notified on the product page, and on the cart page before completing the order.
6.0.2 Orders placed for backordered items are fulfilled in the order in which they were received. Black Ankle Munitions can not guarantee when a backordered item will be received into stock. For concerns on these items, please contact us before placing the order.
7.0 Online Price
7.0.1 Our online inventory changes daily. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the account.
8.0 Description Errors
8.0.1 If an item’s description contains an error such as an incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Black Ankle Munitions will be the final arbiter of discrepancies in the online catalog.
9.0 Product Photos
9.0.1 Photographs shown on the product pages are stock photos and are representative of the item being sold. It is important to realize that each manufacturer has their own processes for manufacturing and finishing an item and there may be variations in machining and the finish from part-to-part and also from what is shown in the stock photos on the product page. Any concerns over the appearance of an item received will be deferred to the product manufacturer per the Product Warranty section of this page.
10.0 Product Warranty
10.0.1 Manufacturing issues are handled through the product’s manufacturer and not through Black Ankle Munitions.
10.0.2 Defective products should not be returned to Black Ankle Munitions without prior approval under any circumstances. Refunds will not be issued for defective products unless the product has been determined to be defective by the manufacturer and their return process has been completed. Any defects with products must be brought to our attention prior to a return. Black Ankle Munitions can assist you in working with the manufacturer towards resolution, if requested.