Terms & Conditions
We accept returns for refund less a 5% restocking fee. This must be done within 14 calendar days after delivery of the product.
Items must be in a “new, unaltered, and unused condition”. Products cannot be installed in any fashion. Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- must contain original packaging in new shape-products without original packaging will be refused
- If possible, please do NOT affix the shipping label directly on the product box. Placing it inside another box will help ensure safe arrival of product.
Should the product come back with missing parts, damage, or in an unsellable condition due to customer tampering, it may result in a higher restocking fee.
Original sales receipt must accompany the return. Customer is responsible for all shipping costs if seller is not at fault. Refunds are contingent upon inspection of item(s) once we receive the shipment.
Refunding to the credit card will be subject to a 5% restocking fee and will take approximately 3 business days to reflect in the purchasing account.
Orders canceled after being placed are subject to a 5% restocking fee.
We accept backorders for certain items. If the item being requested for purchase is currently on backorder, the customer is notified on the product page, and on the cart page before completing the order.
Orders placed for backordered items are fulfilled in the order in which they were received. Black Ankle Munitions can not guarantee when a backordered item with be received into stock. For concerns on these items, please contact us before placing the order.
All special orders require full payment to be made at the time of order. Cancellations will be handled on a case-by-case basis.
All orders are shipped within 3 – 5 business days using UPS, FedEx, or USPS. If available, tracking numbers will be provided after shipment.
NFA items will be held until BATFE paperwork has been approved.
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.
If an item’s description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Black Ankle Muitions will be the final arbiter of discrepancies in the online catalog.